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At Wildmauve, operated by  Zyberic Solutions Private Limited, we are fully dedicated to safeguarding your personal information. Protecting your privacy is not just a policy—it is a fundamental value we uphold with transparency, integrity, and respect. 

Throughout this Privacy Policy, the terms “we,” “our,” and “us” refer to  Zyberic Solutions Private Limited, while “you,” “your,” “user,” or “users” refer to any individual who visits, interacts with, or makes purchases through Wildmauve. 

This policy outlines how we collect, use, and protect your personal data to ensure a secure, reliable, and seamless online experience. 

By accessing or using our platform, you confirm your understanding and acceptance of the practices described in this policy. If you do not agree with any part of it, we recommend refraining from using the website. 

Collected User Information 

To provide a secure, efficient, and personalized experience, we collect certain information during your interactions with our website. This data helps us optimize functionality, tailor content to your preferences, and maintain consistent and reliable service. 

Personal Information You Provide 

We may collect personally identifiable information, including your full name, contact number, and email address. To ensure accurate and prompt delivery of your orders, we also collect your billing and shipping addresses. Payment details are obtained exclusively to process transactions in a secure and efficient manner. 

Browsing & Interaction Data 

We collect information about your interactions with our website, including pages viewed, search activity, and order history. This also includes your engagement with site features, promotional content, and advertisements. By analyzing your browsing patterns, purchase history, and preferences, we gain valuable insights that help us better understand your needs and continuously improve your shopping experience. 

Device & Technical Information 

We may collect technical information including your IP address, browser type and version, device specifications, and operating system details. With your consent, we may also access your approximate location to deliver a more tailored experience. Additionally, we gather data on site usage—such as performance metrics and interaction patterns—to enhance security, improve functionality, and ensure smooth navigation across all devices. 

Cookies & Tracking Tools 

To improve your browsing experience, we employ various technologies and tracking tools designed to tailor content to your preferences. These tools enhance website performance, streamline navigation, and help you discover products that match your interests. By analyzing user behavior and interaction trends, we deliver more relevant content and personalized recommendations. All data collected through these technologies is handled with the utmost confidentiality, securely stored, and managed in full accordance with this Privacy Policy. 

How We Use Your Information 

We use your personal data exclusively to enhance your experience and ensure the secure and seamless operation of our platform. Your information is handled with the utmost care and is used for the following purposes: 

  • Order Processing and Delivery Management 
    To accurately fulfill your orders, manage returns, and provide prompt customer support. 
  • Personalized Shopping Experience 
    To offer tailored product recommendations and content based on your preferences and browsing behavior. 
  • Promotional Communication 
    To share updates on new arrivals, exclusive offers, and promotional campaigns—only if you’ve opted in to receive such communications. 
  • Platform Security and Protection 
    To detect suspicious activity, safeguard your account, and protect user data from unauthorized access. 
  • Legal and Regulatory Compliance 
    To fulfill obligations under applicable laws, regulations, and industry standards. 
     

Your information is used strictly for these specified purposes. We do not sell, share, or misuse your data for any commercial gain. 

Sharing Your Information 

We do not sell, rent, or trade your personal information. However, to ensure smooth operations and deliver essential services, we may share your data with trusted third parties under strict confidentiality and for clearly defined purposes. These include: 

  • Authorized Service Providers 
    We may share necessary information with reputable third parties such as logistics providers, payment gateways, and customer service vendors who assist in order fulfillment, transaction processing, and enhancing your overall experience. 
  • Legal and Regulatory Authorities 
    Your information may be disclosed when required by law or in response to legal proceedings. This may also include actions taken to prevent fraud, enforce our policies, or protect the rights, safety, and property of our users, company, or affiliates. 
  • Business Partners and Affiliates 
    In specific cases, we may share limited, non-sensitive information with affiliated entities or business partners involved in delivering or supporting our services. Such data sharing is strictly for operational purposes and conducted in accordance with this Privacy Policy. 
     

All shared data is managed with the highest level of security and confidentiality, ensuring it is used solely for the intended purposes outlined above. 

Cookies and Tracking Technologies 

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and deliver a more seamless, personalized interaction with our website. These tools allow us to: 

  • Analyze user navigation patterns to optimize site usability 
  • Provide product recommendations based on your browsing activity 
  • Monitor site performance and quickly resolve technical issues 
     

You can manage or disable cookies at any time through your browser settings. However, please note that doing so may impact certain features or functionalities, potentially limiting your overall experience on the site. 

Data Storage and Security 

We are committed to safeguarding your personal information and implement robust, industry-standard measures to protect it against unauthorized access, loss, misuse, or alteration. Our security infrastructure includes SSL encryption, secure server environments, and strict access controls, ensuring that only authorized personnel can access your data. 

While we take every reasonable precaution to protect your information, it's important to understand that no method of online transmission or digital storage is entirely foolproof. Although absolute security cannot be guaranteed, we continuously monitor, update, and enhance our security protocols to maintain the highest standards of data protection. 

Your Rights and Choices 

As a valued user, you have the right to control how your personal data is collected, used, and managed. We are committed to maintaining transparency and enabling you to make informed choices regarding your information. You are entitled to the following rights: 

  • Access and Update Your Information 
    You can view and modify your personal details at any time through your account settings. 
  • Request Data Deletion 
    You may request the removal of your personal data from our records, subject to compliance with applicable legal and regulatory requirements. 
  • Manage Marketing Preferences 
    You can opt out of promotional communications at any time by clicking the unsubscribe link in our emails or adjusting your preferences in your account settings. 
  • Control Cookies and Tracking Technologies 
    You have the ability to manage or disable cookies through your browser settings. Please note that doing so may affect certain website features and functionality. 
     

To exercise any of these rights, please contact us at the following email address: 
zybericsolutionspvtltd@gmail.com 

Children's Privacy 

We are committed to protecting the privacy of individuals under the age of 18 and do not knowingly collect, store, or process their personal information. If we become aware that such data has been submitted without verified consent from a parent or legal guardian, we will take immediate steps to delete it from our systems. 

If you are a parent or guardian and believe that your child’s information has been collected without appropriate authorization, please contact us at zybericsolutionspvtltd@gmail.com. We will promptly review the situation and take all necessary actions to address the concern. 

Third-Party Links 

Our website may contain links to external sites, including payment gateways, service providers, or other third-party platforms. These websites operate independently and are governed by their own privacy policies and terms of use. 

We do not control, endorse, or assume responsibility for the content, data handling practices, or privacy policies of any third-party sites. We strongly recommend reviewing the privacy policies of these external platforms before providing any personal information to ensure your data is handled appropriately. 

Updates to This Privacy Policy 

  • We may revise this Privacy Policy from time to time to reflect changes in legal requirements, security measures, or our operational practices. 
  • All updates will be published on this page, and the revised policy will take effect immediately upon posting. 
  • By continuing to use Wildmauve after any changes are made, you acknowledge and accept the updated terms. 
  • We encourage you to review this policy periodically to stay informed about how we protect and manage your personal data. 

If you have any questions or concerns regarding this policy or the use of your information, please contact us at zybericsolutionspvtltd@gmail.com. 

Consent 

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy, including the collection, use, and disclosure of your personal information as described. 

Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please don’t hesitate to contact us at: 

zybericsolutionspvtltd@gmail.com